Timeline
Unicef
Website Design
Strategy
Strategy: How I Approached It
Website Structure Cleanup
Reduced top-level navigation
Grouped content by user intent (explore → choose → donate → understand impact)
Designed a clearer donation journey

Journey design by real donor psychology
Step 1 — Low-Effort Giving by Cause
Users arrive wanting to help, but don’t want to spend time deciding what to buy.
Step 2 — Reassurance & Transparency
After donating, users want to know what happens next.
Step 3 — Recognition Without Commercialization
Users appreciate being acknowledged, but don’t want donations to feel like a transaction.







